PP&S privacy policy
PP&S is firmly committed to building trust relationships with our customers and partners. That’s why we take protecting your privacy so seriously. We operate our website and disseminate digital communications adhering to the following guidelines to safeguard our users' personal information. We may revise our policy from time to time, so please check this page periodically.

Personal/Company Information
Updating or Opting Out
Cookies and Tracking Tools
Links to Other Sites
Security Precautions
Website Visitors from the EU

Personal/Company Information
Our website offers visitors an opportunity to ask questions and give information through features such as "Ask an Engineer," “Lunch with an Expert,” “Clickboard” and "Suggestion Box". We also offer visitors the option to receive product and company news and promotional alerts. To properly implement these requests, PP&S asks for minimal personal and company contact information, either in the question/suggestions window or in the “Create Your Profile” form, such as your name, title, your company name, company address, and other company-only identifying information. We use the information you provide to fulfill your specific requests for service or information. We will never share your personal or company contact information to third parties without your express permission except where required by law, and under no circumstances do we sell this information to commercial databases.

Updating or Opting Out
If you want to change your profile information, please re-complete the simple Create Your Profile form, and we’ll update our database. If you would like to stop receiving PP&S emails, either take advantage of the “If you do not wish to receive future email, click here” at the bottom of one of our email messages, or email your request to CustomerCare@pp-s.com, or call us at 704.588.6250. If you have any questions regarding our opt-out policies, don’t hesitate to contact us.

Cookies and Tracking Tools
Another way that we collect information is through “cookies.” When you visit pp-s.com, our website may place a "cookie" in the browser files of your computer. A cookie is a file that identifies your computer as a unique user but does not contain any personally identifiable information about you or your company. These anonymous cookies aggregate statistical data about how people use our website, that enable PP&S to better understand how to make improvements to content as well as to the overall experience. PP&S is hosted on Sitefinity.com, which leverages Google Analytics to provide usage insights on this aggregated data. Google provides several controls to safeguard information and has their own robust privacy policy.

PP&S also uses an email automation interface for managing our database of people who have worked with us and/or have opted in for communications. If you would like to receive our equipment profiles, promotions, newsletters or alerts, please Create Your Profile. You can opt out of communications at any time by clicking the Opt Out at the bottom of any of our emails, or by contacting CustomerCare@pp-s.com.

Links to Other Sites
Our site contains links to other reputable websites outside our service, such as OEM resources and technical information. These other sites may send cookies to users, collect data, or solicit individual information. These sites or services also have separate data and privacy practices. PP&S disclaims any responsibility or liability for their policies or actions. When we link to other sites, we do not pass your personal information to those sites.

Security Precautions
We have taken careful measures to secure your information. This website has security measures in place to protect the loss, misuse and alteration of the information under our control. Our registration areas and Members' areas have SSL protection. GeoTrust has supplied us with a digital certificate for our website. All personal and company data referring to account applications and registration is kept in strictest confidence and security.

PP&S will NOT disclose any personal information except as described above, as required by law or to protect our interests. PP&S does disclose user information, including demographic data, in an aggregated form that does not identify individual users in order to describe its services to prospective partners, advertisers and other third parties and for other lawful purposes.

If at any time you believe that PP&S has not adhered to these principles, please notify us promptly by email to CustomerCare@pp-s.com, or via our contact information on this page.

Website Visitors from the EU
PP&S is a U.S. regional provider serving the states of AL, GA, NC, SC and VA. If you work in the European Union (EU), we are not able to provide you equipment or services, and due to GDPR restrictions, we will not be able to add you to our communications mailing list. Our OEM Equipment page provides links to our major OEM partner websites, where you will be able to find an EU distributor that can support you.



PP&S Customer Care
800-275-4786
CustomerCare@pp-s.com



PP&S of Alabama
800.929.2875
Email your AL team



PP&S of the Carolinas
800.275.4786
Email your CAs team



PP&S of Georgia
800.929.2874
Email your GA team



PP&S of Virginia
877.699.3821
Email your VA team



PP&S Environmental
888.254.2815
Email your EN team